EP – Communications Guide

Tony Lockwood

A step by step guide to help you deliver effective communications across your programmes

Hi, I’m Tony Lockwood, the founder of #TLH, and I’m delighted that you have chosen to go through this Communications Guide Execution Plan.

“Honesty in Communication” is one of the core elements of the Change Accelerator and communication is a critical factor in your ability to deliver the change required. It is one thing to know that, it is quite another to ensure that you have an effective communication plan.

This Execution Plan provides you with a framework on which to build such an effective comms plan.

Good luck and let me know how you get on.


How to get the most from this Execution Plan

Firstly,  please bring questions about this Execution Plan (or any other question) to the “Ask A Question” section within The Clubhouse.

Here’s how to get the most out of the content in this Execution Plan,

  1. Read the entire EP once – Read through this entire EP, watch any videos and download the resources.  Don’t execute on the steps until you have finished reading the entire EP.  This will help you understand the progression of the steps and put them into context.
  2. Complete the steps – This Execution Plan is a checklist.  Each step builds upon the next.  Complete each step in order.

Good luck and please don’t hesitate to get in touch if you have any questions.

Purpose & Rationale


This Execution Plan provides guidance for planning the internal and external project communications. It identifies the minimum requirements for a communication plan and discusses how to determine the appropriate participants and methods for communication.


A critical success factor of any project is effective communication. Without effective communication, it is almost certain that the project will be delayed or quality will be compromised due to untimely addressing of issues, lack of buy-in and idea sharing.

The sources of information that demand communication amongst the team and other stakeholders and should be specified in a Communication Plan. These include:

  • Project Definition Document – developed at the beginning of the project and maintained throughout the project lifecycle.
  • Issue Log – maintained throughout the project lifecycle.
  • Change Control Log – maintained throughout the project lifecycle.
  • Project Progress Reports – on a period ending basis.
  • Progress Meetings – held periodically with team members and stakeholders, informed and advised, to review project progress / issues. Stakeholders can include business partners, external clients, sponsors and the Project Review Board and other project teams determined by task dependencies


At a minimum, the Communication Plan must identify the following elements:

Communication Participants.The group(s) or individuals who need to exchange this information.
Communication Purpose.The objective of communicating with each identified group or individual, including the information to be exchanged and the outcome of the communication activity.
Communication Inputs and Outputs.The source information used in the communication and the deliverables produced as a result of the communication.
Communication Method.The way in which the communication is conducted, for example teleconference or group meeting.
Communication Frequency and Location.The frequency of the occurrence of the communication and the physical location where the communication takes place (if applicable).
Communication Owner.The person who is responsible for the communication.
Open Registration

Course Includes

  • 3 Lessons
  • 7 Sessions