Inside Track Podcast Episode #46

HOWARD TIERSKY

New Yorker, Howard Tiersky joins Tony on the virtual sofa today. Howard has worked with leaders at dozens of the world’s largest brands to help them navigate digital transformation — to re-invent their customer journeys to earn the love of today’s “Digital Customers.”

After 20+ years doing this type of work , he has released a best selling book – WINNING DIGITAL CUSTOMERS which provides a blueprint for how any company can methodically remake itself to win in a digital era. In it he reveals the methods he has developed to get alignment at large organisations around transformation and then to implement it successfully.

Here is a link to the Book on Amazon

About Howard

After 15 years leading digital practices at 2 of the world’s largest consulting firms, Howard decided to start his own firm, initially with 1 client and 0 employees. He has grown the company to over 75 amazing people working with large brands like Verizon, NBC, Avis, A&E, Mattel, AAA, & Airbus and won many awards but more importantly have driven massive and measurable value through helping transform their client’s customer experiences.

His Linkedin profile is here